Trouble Voting?
Please select a category above to find your question.
Trouble Voting?
What if I'm having trouble voting or logging in and out?
The most common issue with voting and logging in or out has to do with your web browser and can be easily solved. Simply hit the logout link to the right of the Rock the Camp contest player. Closing your browser will not work. You must log out and then log back in. To avoid future issues, be sure to log out whenever you leave the site.
I voted yesterday. Why can't I vote today?
While you can vote for as many files as you like within a given day, you must wait 24 hours between votes on the same entry.
Trouble voting? Here are some tips.
- Make sure you wait 24 hours to vote. For example, if you voted yesterday at 3:00 p.m. then you will need to wait until today at 3:00 p.m. to vote
- Make sure you have the most updated browser running. For example, if you have Internet Explorer then you will need to make sure you have Internet Explorer 8 downloaded.
- Make sure that you are logging in and out every time you vote. If you do not log out then you will not be able to vote again the next day. Even if you close down your browser it doesn’t mean it logged you out.
Trouble voting? Try this...
1. Make sure you wait 24 hours to vote. For example, if you voted yesterday at 3:00 p.m. then you will need to wait until today at 3:00 p.m. to vote
2. Make sure you have the most updated browser running. For example, if you have Internet Explorer then you will need to make sure you have Internet Explorer 8 downloaded.
3. Make sure that you are logging in and out every time you vote. If you do not log out then you will not be able to vote again the next day. Even if you close down your browser it doesn’t mean it logged you out.
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